Extract order details and reasons through conversation.
Tell NativeForm what you need. It generates the right questions. When users struggle to answer, AI helps them go deeper to give you richer, more complete responses.
"I need a refund request form for my e-commerce store"
Define what you want to extract. AI reads each response and computes actionable fields: sentiment, urgency, categories, scores. No manual tagging, ever.
Prompt: Customer sentiment: calm, frustrated, angry
"This is the second time this happened, very disappointed"
Prompt: Likelihood they'll leave: low, medium, high
"I've been a customer for 3 years but this might be it"
AI helps users articulate what they really mean. The result: responses you can actually act on.
Order: #45892 Item: Blue widget Purchase date: Dec 28 Reason: Damaged Details: Arrived cracked Resolution wanted: Refund
This is where it all comes together. Smart Fields become triggers. Route urgent issues instantly. Alert the right team based on sentiment. Update your CRM with qualified leads. All automatic, all based on AI understanding.
Works with 1000+ apps via Make, n8n, and Zapier
Request early access and tell us about your use case. We'll help you set up a form that actually works.
Request early accessThe early access form is built with NativeForm.